Tickza help
Tickza. Show me just today, and never let anything rot.
01Common questions
Where are my tasks stored?
By default, on your device. Tickza does not send your tasks to us unless you create an account for sync. Your device's own backup (iCloud or Google) may include them if backups are on. The full detail is in Tickza's privacy policy.
How do daily check-ins work?
They are off until you switch them on. Then Tickza sends a short morning note, an afternoon nudge only if nothing is ticked yet, and an evening reminder. You pick the times, and you can turn them off in Tickza's settings or your device settings.
How do I cancel Premium?
On iPhone or iPad: open Settings, tap your name, then Subscriptions. On Android: open Google Play, tap your profile picture, then Payments and subscriptions, then Subscriptions.
I bought Premium or a theme pack on another device
Sign in to the same Apple Account or Google account on the new device and use Restore purchases in Tickza.
Can I get a refund?
Refunds are handled by the store you paid. For the App Store, use reportaproblem.apple.com. For Google Play, see Google Play's refund help.
02Still stuck?
Email contact@jndkventures.com. One of us reads every message. If something is broken, tell us your phone model, its system version, the app version (in your phone's app store listing) and what happened just before.